 Here’s what you need to know to get the day started: | | | Insider says Manulife Bank didn't protect customers' highly private information for years | | |  | An insider says Manulife Bank of Canada stored customers’ private information — such as social insurance and credit card numbers — in a massive database with inadequate security protections for years, potentially putting them at enormous risk. (Graphic by Allison Cake/CBC) | | | A Manulife insider is blowing the whistle on what he says were major privacy issues within the company's Canadian banking division that have potentially put thousands of customers at risk.
Customers' bank account information and other personal details — millions of names, addresses, account details, social insurance and credit card numbers, birth dates and transactions, among other things — could be widely seen in a database with few privacy protections in place and accessed by more than 100 employees and shared with an unknown number of others, he said.
"Anyone who's been a customer of Manulife Bank … your data could have been taken by someone," he claimed in an interview with Go Public.
"They could use it to steal your identity. They could open up a line of credit in your name, get credit cards in your name, sell the information to someone else, and there's no way to ever know if it happened."
Go Public has also obtained an internal Manulife report written in the spring of 2021 that mirrors the insider's concerns. It documents data and privacy issues with that database, which at that point had existed for almost a decade.
But after upper management read the report, executives didn't want to fix the problem, says the insider, who was part of a group that sought solutions.
"I realized that this isn't something that's being taken seriously," he said. "This isn't something that [Manulife is] willing to spend much of any time or resources or money on fixing."
CBC News is not revealing the insider's identity because he fears professional repercussions.
Manulife's global head of media relations, Luke Shane, declined an interview request, but wrote in a statement that the database "meets or exceeds regulatory requirements for privacy" and the company's internal privacy and security standards. | | | | | Competition preparation | | |  | (Christinne Muschi/Reuters) | | | | Eliza Jose of Doherty Petri School of Irish Dancing in New York has her hair fixed prior to her performance at the World Irish Dancing Championship in Montreal on Sunday. | | | | | | | | | In brief | | | A Toronto Police Service superintendent entered a lounge with a licensed, fully-stocked bar in police headquarters about three hours before he crashed his service-issued SUV into another vehicle in Pickering, Ont., and was charged with impaired driving in January 2022, CBC News has learned. Supt. Riyaz Hussein, who headed the service's disciplinary tribunal, pleaded guilty to driving with a blood alcohol level over 80 mg per 100 ml of blood in connection with the crash in October, and will appear before the Toronto police disciplinary tribunal on related Police Service Act charges today. It's unclear how long Hussein was in the Executive Officers Lounge and whether or not he drank in the room. But his presence there leading up to the crash on Highway 401 has police stakeholders questioning the appropriateness of a bar within a public institution like police headquarters and potential liability issues. CBC News contacted Hussein and his lawyer for comment, but did not receive a response. Read the full story here.
The Indigenous services minister says the Liberal government made a mistake in the federal budget by appearing to back away from its promise to eradicate tuberculosis in Inuit communities. In the document released last week, the government announced $16.2 million over three years for "interventions to reduce rates of tuberculosis" — a departure in language from its commitment to eliminate the infectious disease from the four regions that make up the Inuit homeland, known as Inuit Nunangat, within seven years. Patty Hajdu told CBC News the word "reduce" was an error. "The goal from our perspective has always been to eliminate tuberculosis," the minister said. "I regret that the reduction is phrased in that way in the budget and I think it was quite honestly an error of (the Department of Finance)." Natan Obed, president of the Inuit Tapiriit Kanatami , welcomed the admission but said he's still concerned about Ottawa keeping its promise to Inuit. Read more here.
Police sources in India have provided the names of three family members who were among eight people who died after trying to cross the St. Lawrence River on Thursday into the United States near Akwesasne — a community that straddles Quebec, Ontario and New York state. A source identified one woman as Vidhiben Pravinkumar Chaudhari, 24, and two men as Pravinbhai Veljibhai Chaudhari, 50, and Mitkumar Pravinbhai Chaudhari, 20. The next of kin in India have been notified, the source said. Sources told CBC News that the three family members are from Gujarat. The Akwesasne Mohawk Police Service have said four Indian nationals who were recovered from the river are believed to be a family. The identity of the fourth Indian national is unconfirmed at this time. Eight people were found in a marsh on the riverbank. On Saturday, police identified two people of Romanian descent who were recovered from the river as 28-year-old Florin Iordache and 28-year-old Cristina (Monalisa) Zenaida Iordache. Read the full story here.
The first group of astronauts to head back to the moon since 1972 will be announced today. The astronauts will be part of the Artemis II mission, where they will orbit the moon. The mission will include three people from NASA and one from the Canadian Space Agency. While NASA has a roster of 41 active astronauts, there are only four active Canadian astronauts: Jeremy Hansen, Jennifer Sidey-Gibbons, Joshua Kutryk and David Saint-Jacques. The announcement will be made at 11 a.m. ET. It's part of NASA's Artemis program that will return humans to the surface of the moon by 2025, including the first woman and first racialized person. The last time humans were on the moon was in December 1972 for the Apollo 17 mission. Read more about this story here.
Now for some good news to start your Monday: Melike Akin knows what it's like to need the food bank. When her family first moved to Canada, the London Food Bank helped them a lot, the 12-year-old said. "Now that I'm older, I want to give back to people," said Akin. She and seven friends, who call themselves the Goodness Angels, have collected over 900 kilograms of non-perishable food for the food bank, going door-to-door to about 1,250 homes. They've held two food drives so far — one in January and another last Sunday. Read more on this story here. | | | FIRST PERSON | I had a biological and an adopted grandma. Both gave me the courage to live life fully | | | The deaths of two grandmothers may have been a huge loss, but their wisdom and lessons served as a guide for how to live for Vaidehee Lanke. Read her column here. | | | | | | |  | | | Catch up on what you missed this weekend | | | On this episode, we look at Canada's commitment to green energy — and what it will take to produce more electricity and keep it clean. Also, Canada is in need of more workers in skilled trades, but barriers to entry still remain. Plus, we take you to Kashmir, where local rappers have been using their lyrics to take on the government.
Listen to our capsule episode | | | Today in history: April 3 | | | 1946: Ceremonies in Whitehorse mark the handover to Canada from the U.S. army of the portion of the Alaska Highway from Dawson Creek, B.C., to the Alaska border.
1968: Civil rights leader Martin Luther King Jr. delivers his famous "I’ve been to the mountaintop" speech to a rally of striking sanitation workers in Memphis, Tenn. He was assassinated the next day.
1973: The first private cellphone call is made. Standing on a street in midtown Manhattan, Motorola Corp. executive Martin Cooper tests his company's new invention by calling a friend at Bell Laboratories in New Jersey.
2016: An international coalition of media outlets publishes the "Panama Papers," millions of pages of leaked documents relating to offshore accounts that revealed attempts by world leaders, celebrities and businesses to dodge taxes in their home countries. | | | (With files from CBC News, The Canadian Press, The Associated Press and Reuters) | | | | |  | CBC NEWS APP | The most convenient way to get your news
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